Privacy policy

The controller of personal data is:

Lásaþjónustan ehf

Company ID: 580907-0910

VAT number: 95653

Emergency phone: 894 5858

Email: lyklasmidur@lyklasmidur.is

We collect the following types of personal data:

• Contact details: name, email, phone number
• Service details: information about ordered services, address of the service location
• Technical data: IP address, browser information, cookies and similar technologies
• Transaction data: order history, invoicing information

We process your personal data for the following purposes:

3.1 Performance of a contract — To provide the service you request, handle orders and answer your enquiries.

3.2 Legal obligation — To meet our legal obligations, such as bookkeeping and tax requirements.

3.3 Legitimate interests — To improve our website, analyse its use and ensure the security of our information systems.

3.4 Consent — For marketing and for cookies that are not necessary for the operation of the website.

Our website uses cookies to improve your experience and analyse use of the website. Cookies are small text files stored on your device.

• Necessary cookies: required for the website to function correctly
• Analytics cookies: help us understand how visitors use the website
• Marketing cookies: used to display relevant advertising

You can set your browser to refuse all or some cookies.

We keep your personal data only as long as necessary for the purpose it was collected for:

• Contact details: 3 years after the last transaction
• Accounting records: 7 years as required by the Accounting Act
• Cookies: from a few months up to 2 years, depending on type

We do not share your personal data with third parties unless:

• You have given us explicit consent
• It is necessary to fulfil a contract with you
• We are legally required to do so
• It is shared with our service providers who assist us in running the business (e.g. hosting providers, payment processors)

All of our service providers are contractually bound to protect your information in accordance with GDPR.

Under data protection law you have the following rights:

• Right of access: you may obtain information about what personal data we process about you
• Right to rectification: you may ask us to correct inaccurate information
• Right to erasure: you may ask us to delete your personal data in certain circumstances
• Right to restriction: you may ask us to restrict processing of your data
• Right to object: you may object to processing based on legitimate interests
• Right to data portability: you may request your personal data in a structured format
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise your rights, please contact us at lyklasmidur@lyklasmidur.is.

We use appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, deletion or disclosure. This includes:

• Encryption of data in transit (SSL/TLS)
• Restricted access to personal data
• Regular security reviews
• Staff training in data protection

Our service is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16 without the consent of a parent or guardian.

We reserve the right to update this privacy policy. Any changes will be published on this page with an updated date. We recommend that you review this policy regularly to stay informed about how we protect your personal data.

If you believe that we are not processing your personal data in accordance with the law, you have the right to lodge a complaint with the Icelandic Data Protection Authority:

Persónuvernd

Rauðarárstígur 10

105 Reykjavík

Phone: 510 9600

Email: postur@personuvernd.is

Web: www.personuvernd.is

If you have any questions about this privacy policy or about how we process your personal data, please contact us:

Lásaþjónustan ehf

Email: lyklasmidur@lyklasmidur.is

Emergency phone: 894 5858